Official jus22 Documents

Privacy Policy jus22 — Your Personal Data Protection

At jus22, your privacy is not just a legal obligation — it is our sincere promise to every member. Learn how we collect, use, and protect your personal information with full transparency and accountability.

Last Updated: 1 January 2026
Your Data Is Safe

Jus22 uses 256-bit SSL encryption to protect every transaction and your personal information.

Register Now
Related Documents
Terms & Conditions Responsible Gaming Frequently Asked Questions

This Privacy Policy explains how jus22 collects, uses, stores, and protects your personal information when you use our platform — including the jus22.onl website, mobile app, and all related services. This document is written in plain language so you can fully understand your rights and how we handle your data.

Jus22 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data security standards. We never sell, rent, or trade your personal information to any third party for marketing or commercial gain.

By using the jus22 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact our support team to close your account.

1Information We Collect

Jus22 collects your personal information through several means when you register and use our platform. We only collect information that is genuinely necessary to provide you with the best possible service.

Information you provide directly:

  • Full name, date of birth, and gender for identity verification (KYC)
  • Email address and phone number for communication and account security
  • Bank account or e-wallet details for processing deposits and withdrawals
  • Identity verification documents such as a national ID or passport when required by the KYC process
  • Any information you share when contacting our support team

Information collected automatically:

  • IP address, device type, operating system, and web browser used
  • Activity log data such as pages visited, access times, and session duration
  • General location information based on IP address for security and compliance purposes
  • Game usage data including betting history, wins, and losses

2How We Use Your Data

Every piece of information we collect is used for clear and legitimate purposes. jus22 does not use your data for purposes unrelated to the services you use.

  • Account management: To create, maintain, and protect your account on the jus22 platform.
  • Financial processing: To process deposits, withdrawals, and all other financial transactions securely and accurately.
  • Identity verification (KYC): To meet legal compliance requirements and ensure our platform is free from fraud and money laundering.
  • Platform security: To detect and prevent fraudulent activity, unauthorised access, or misuse of the platform.
  • Customer support: To provide accurate and effective assistance when you contact our support team.
  • Service communications: To send important account notifications, relevant promotions, and service updates.
  • Platform enhancement: To analyse aggregated usage patterns and improve the overall user experience.
  • Legal compliance: To fulfil legal obligations and the requirements of relevant regulatory bodies.

3Sharing Information with Third Parties

Jus22 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, under certain limited circumstances, we may share your information with the following parties:

  • Payment service providers: Required transaction information is shared with payment providers such as DuitNow, TNG eWallet, GrabPay, Boost, and FPX solely for payment processing purposes.
  • Technical service providers: Third parties that assist us in operating the platform, cybersecurity, and analytics — all bound by strict confidentiality agreements.
  • Regulatory bodies and law enforcement: Where required by Malaysian law or a valid court order, we may disclose the necessary information to the relevant authorities.
  • Game service providers: Minimum technical information required to ensure seamless game integration.

All third parties we work with are bound by strict data processing agreements and comply with data protection standards equal to or higher than our own.

4Data Encryption & Security

The security of your personal data is jus22's top priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against increasingly sophisticated cyber threats.

  • 256-bit SSL encryption: All communications between your device and jus22 servers are encrypted using 256-bit SSL/TLS protocol — the highest standard in the online financial industry.
  • Two-factor authentication (2FA): jus22 supports 2FA as an added security layer for your account, ensuring only you can access it even if your password is compromised.
  • 24/7 Monitoring: Our security system monitors all account activity around the clock to automatically detect and block any suspicious access attempts.
  • Fund segregation: User funds are held separately from company operating funds in dedicated protected accounts, ensuring your money is safe at all times.
  • Regular security audits: The jus22 platform undergoes regular independent security audits by third-party experts to ensure no vulnerabilities go unaddressed.
  • Encrypted data storage: All personal data stored in our databases is encrypted using the latest encryption algorithms, never stored in plain text.

5Cookies & Tracking Technologies

Jus22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login sessions and language preferences. These cookies cannot be disabled.
  • Performance cookies: Collect anonymous information about how you use the platform to help us improve the user experience.
  • Functional cookies: Remember your preferences such as username and display settings so you don't have to re-enter them each time.
  • Analytics cookies: Help us understand aggregate usage patterns for platform improvement purposes.

You can manage and delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the jus22 platform.

6Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and jus22's own policies, you have the following rights regarding your personal data:

Your Rights Description How to Claim
Right to Access Request a copy of all personal data we hold about you Contact live chat support
Right to Rectification Request correction of inaccurate or incomplete personal data Via account settings or support
Right to Erasure Request deletion of your personal data under certain circumstances Email [email protected]
Right to Restrict Processing Request that we restrict how we process your data Contact live chat support
Right to Object Object to the processing of your data for direct marketing purposes Account notification settings
Right to Portability Receive your data in a structured, machine-readable format Email [email protected]

Jus22 will process all user rights requests within 30 business days. In complex cases, we may require additional time but will notify you in advance.

7Data Retention Period

Jus22 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law.

  • Active account data: Retained for as long as your account is active and in use on the jus22 platform.
  • Financial transaction data: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
  • KYC documents: Retained for 5 years after account termination or as required by the relevant regulatory authority.
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
  • Cookie data: Expiry varies by cookie type — ranging from the current session to a maximum of 12 months.

Once the retention period expires or upon your request for data deletion (subject to legal obligations), jus22 will securely delete or anonymise your data using industry-recognised methods.

8Changes to the Privacy Policy

Jus22 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features.

  • You will be notified of significant changes via in-platform notifications or email at least 7 days before they take effect.
  • The "Last Updated" date at the top of this page will be updated whenever changes are made.
  • Continued use of the jus22 platform after changes take effect constitutes acceptance of the updated terms.
  • You are encouraged to review this page regularly to stay informed about how we protect your data.

9Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact the jus22 Data Protection Officer through the following channels:

  • 24/7 Live Chat: The fastest option — available directly on the jus22 platform at any time.
  • Email: [email protected] (response within 24 business hours)
  • Our team communicates in Bahasa Malaysia and is ready to assist you with care and professionalism.

Jus22 takes every privacy-related complaint seriously. We are committed to resolving every enquiry in a transparent, fair, and timely manner.

Jus22's Commitment to Your Privacy & Security

More than just a written policy — jus22 enforces your personal data protection at every layer of our platform.

End-to-End Encryption

Every bit of data transmitted between your device and jus22 servers is protected by 256-bit SSL encryption — the same technology used by leading banks worldwide to safeguard financial transactions.

Secure & Accurate KYC

The jus22 identity verification process uses secure, fully encrypted document scanning technology. Your documents are never stored in plain text and are only accessible by authorised personnel.

No Data Sales

Jus22 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial gain. Your data belongs to you, not to us as a business asset.

Full Control in Your Hands

Through your jus22 account settings, you can easily manage your privacy preferences — from notification settings to submitting requests to export or delete your personal data.

Malaysia PDPA Compliance

All jus22 data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal compliance reviews to ensure our standards remain current and relevant.

24/7 Privacy Support

Have questions about your data? The jus22 support team is available 24/7 to help with any privacy-related inquiries, including data access requests, corrections, or deletions.

Four Core Pillars jus22 Privacy

Transparency

We are always transparent about what data we collect and why. No hidden agendas, no undisclosed data collection.

Data Minimisation

Jus22 only collects data that is genuinely necessary to provide our services. We do not collect excessive or irrelevant information.

Robust Security

Jus22's multi-layered security infrastructure ensures your data is protected against cyber threats, data breaches, and unauthorized access.

User Controls

You own your data. jus22 respects your right to access, correct, transfer, or delete your personal data.

Understanding the jus22 Privacy Policy in Deeper Dive

Many online casino platform users overlook how important a robust and transparent privacy policy truly is. At jus22, we believe your trust starts with transparency — and transparency starts with how we handle the personal information you entrust to us.

When you register with jus22, you entrust us with highly sensitive information — your full name, identification number, bank account details, and financial transaction history. We do not take this responsibility lightly. That is why we continuously invest in the latest security infrastructure and train our team on industry-best data protection practices.

One of the most frequently asked questions from new members is about the use of data for marketing purposes. At jus22, we will only contact you with promotions and offers relevant to the services you use, and only if you have given your consent to do so. You may withdraw this consent at any time through the notification settings in your account — immediately and without any penalty.

For users of the jus22 mobile app, the same privacy protections apply. We do not access your microphone, camera, contact list, or precise location without your explicit permission. App permissions requested are kept to a minimum and are only for clearly stated functional purposes disclosed to you.

In an era where data breaches are becoming increasingly common, jus22 has a comprehensive incident response plan in place. Should any security breach affecting your data occur, we will notify you within 72 hours of the breach being identified — well ahead of what is legally required. We believe that in such situations, speed and transparency of communication matter most.

Finally, we want to be clear that this Privacy Policy is not merely a legal document written to satisfy compliance requirements. It reflects the core values of jus22 — honesty, responsibility, and respect for every member who trusts our platform. If you have any suggestions to make our Privacy Policy clearer or more comprehensive, we always welcome your feedback.

Ready to Get Started?

Join jus22 Today —
A Safe & Trusted Platform in Malaysia

With your privacy fully protected, it is time to enjoy over 1,000 premium games alongside more than 500,000 active jus22 members. Register for free in just 2 minutes.

SSL Protected Data  |  PDPA Compliance  |  Age 18 and above only

Responsible Gaming: jus22 is committed to responsible gaming practices. Play within your means and treat it as entertainment only. For more information, please visit the Responsible Gaming us. This platform is for users aged 18 and above only.
Bahasa Melayu